DLGSC - Member Protection Information Officer (MPIO) Training

Play by the Rules have recently launched their updated their Member Protection Information Officer (MPIO) training program, with the Department of Local Government, Sport and Cultural Industries (DLGSC) facilitating the training. I’ve been asked to pass this information on to Clubs and it would be great to get all Clubs represented at the training.

What is a MPIO?

Member Protection Information Officers (MPIOs) are an integral part of all levels of Australia sport, especially grassroots sport. MPIOs are there to listen to issues raised by members of any sport before triaging and referring them to the right place to find a resolution. The MPIO is responsible for providing information about a person's rights, responsibilities and options to an individual making a complaint or raising a concern, as well as information support during the process.

MPIOs don’t handle complaints or investigate grievances, and they don’t mediate between members or stakeholders. They’re also separate from the relevant Integrity Manager or the person(s) in authority regarding complaints, disputes and resolutions in your sport. MPIOs are an impartial party who are there to help guide people in the right direction.

MPIOs can be based within a club, association, a state sporting organisation, a national sporting organisation, or a national sporting organisation for people with disability.

The training will cover:

• Identify your sport’s child safeguarding and member protection policies and relevant
• Complaint handling contacts.
• Explain the responsibilities of a Member Protection Information Officer in a sporting
• organisation.
• Utilise skills in listening, decision making and trauma-informed practice.
• Identify if a matter raised is a potential breach of your organisation’s policy.
• Advise on options available to participants who have witnessed or experienced a potential
• breach of prohibited conduct.
• Advise on activities clubs can take to promote safe, fair and inclusive sport.

Details of training:

Date: Wednesday 12 June 2024

Time: 5.30pm to 8.30pm

Location: DLGSC Leederville Conference Room

If you are interested in taking part in the training, more information on how to register can be found here:

If you have any questions regarding the training, please contact the Sports Development Team at DLGSC on 9492 9828 or industry.development@dlgsc.wa.gov.au.